SkyCloud

Privacy Policy

Last Updated: This document is subject to change without notice

This Privacy Policy describes how your personal information is collected, used, and shared when you use the SkyCloud application (the "App").

1. INFORMATION WE COLLECT

1.1 Information You Provide

When you use the App, we may collect information that you voluntarily provide to us, such as:

  • City locations you search for or add to your favorites
  • Contact information if you reach out to us for support (such as your email address)
  • Preferences you set within the App (such as temperature unit preferences, notification settings)

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

Device Information

We collect information about the device you use to access the App, including:

  • Device model and manufacturer
  • Operating system version
  • Unique device identifiers (such as IDFV - Identifier for Vendor)
  • Network information (such as network type, carrier name)
  • General location information based on IP address (country and city level only)
Usage Information

We collect information about how you use the App, including:

  • Cities you search for or view
  • Features you use within the App
  • Time and duration of your App usage
  • Interactions with App elements (such as taps, swipes, and other gestures)
  • Error logs and crash reports
Location Information

The App may request access to your precise location to provide location-based weather information. If you grant permission, we collect and use your precise location only to provide you with weather data for your current location. You can disable location services for the App at any time through your device settings.

If you do not grant location permissions, you can still use the App by manually searching for cities.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Provide and Improve the App

  • To provide you with weather information for locations you search for or your current location
  • To personalize your experience, including saving your favorite cities and preferences
  • To display weather widgets on your device home screen
  • To send you weather alerts based on your selected preferences
  • To diagnose and fix technical issues and improve the performance and reliability of the App
  • To develop new features and functionality for the App

2.2 To Communicate With You

  • To respond to your inquiries and provide customer support
  • To send you important updates about the App, such as changes to our services or policies
  • To send you weather alerts and notifications that you have requested

2.3 To Analyze Usage Patterns

We may analyze usage data to understand how users interact with the App, identify trends, and improve our services. This analysis is performed in an aggregated and anonymized manner that does not identify individual users.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this Privacy Policy.

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Weather data providers to fetch weather information for locations you request
  • Analytics providers to help us understand App usage and improve our services
  • Cloud storage providers to store your preferences and favorite locations

These service providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information and not use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of us, our users, or others
  • Detect, investigate, and prevent fraudulent transactions or other illegal activities

3.3 Aggregated and Anonymized Information

We may share aggregated, anonymized information about App usage patterns and trends with third parties for research or marketing purposes. This information does not identify individual users.

4. DATA RETENTION

We retain your personal information for as long as necessary to provide you with the App services and for other legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.

When you delete the App from your device, we may still retain certain information if necessary for our legitimate business purposes or as required by law. You can request deletion of your personal information by contacting us at the email address provided below.

5. YOUR RIGHTS AND CHOICES

5.1 Access and Correction

You have the right to access the personal information we hold about you and to request that we correct any inaccurate information. To make such a request, please contact us at the email address provided below.

5.2 Deletion Request

You may request that we delete your personal information by contacting us at the email address provided below. We will respond to such requests in accordance with applicable law.

5.3 Location Services

You can control whether the App has access to your location information through your device settings. Disabling location services will prevent the App from accessing your precise location, but you can still manually search for weather information for specific cities.

5.4 Notifications

You can control the App's notification permissions through your device settings. You can also adjust notification preferences within the App settings.

5.5 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. To request this, please contact us at the email address provided below.

6. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data transmission between your device and our servers
  • Secure storage of data on our servers
  • Access controls to limit who within our organization can access your information
  • Regular security assessments and updates to our systems

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you use the App at your own risk.

7. THIRD-PARTY LINKS AND SERVICES

The App may contain links to third-party websites or services, such as the Apple Media Services Terms and Conditions. This Privacy Policy does not apply to such third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you access.

8. CHILDREN'S PRIVACY

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by posting the new policy on this page and, in some cases, may provide additional notice (such as through email or in-app notification).

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: tianqiyubao8203@163.com

This Privacy Policy was created to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).