PDF Voice Reader

Privacy Policy

Your privacy is important to us

This Privacy Policy describes how PDF Voice Reader collects, uses, and shares information about you when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you use the App, we may collect information that you voluntarily provide to us, including:

  • Account information: If you choose to create an account, we may collect your email address and other account credentials.
  • User content: Documents, PDFs, web articles, images, and other content you import or create using the App.
  • Communications: Information you provide when you contact our customer support, such as your name, email address, and the content of your messages.
  • Feedback: Information you provide when you submit feedback or participate in surveys.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

  • Device information: Such as your device model, operating system version, unique device identifiers, and mobile network information.
  • Usage data: Information about how you use the App, including the features you use, the actions you take, the time and duration of your activities, and the frequency of your use of the App.
  • Location information: If you enable location services on your device and grant the App permission to access your location, we may collect your precise location information. You can disable location services at any time through your device settings.
  • Log information: Technical information about your use of the App, including IP address, access times, and crash reports.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Service providers: Third-party service providers that help us operate the App, such as payment processors, analytics providers, and cloud storage services.
  • Social media platforms: If you choose to connect your social media account to the App, we may receive information from the social media platform in accordance with their terms of service and your privacy settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the App: To operate and maintain the App, including to process your requests, provide customer support, and troubleshoot issues.
  • To improve the App: To understand how users interact with the App, identify areas for improvement, and develop new features and functionality.
  • To personalize your experience: To tailor the App to your preferences and provide you with personalized content and recommendations.
  • To communicate with you: To send you updates, notifications, and other information about the App, including marketing communications if you have opted in to receive them.
  • To process payments: To process payments for premium features or subscriptions, if you choose to purchase them.
  • To protect our rights and interests: To prevent fraud, unauthorized access, and other illegal activities, and to comply with applicable laws and regulations.
  • To provide the core functionality of the App: To convert documents to audio, perform OCR on images, and provide AI-powered features such as document-aware chat.

3. How We Share Your Information

We may share your information with the following parties:

  • Service providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, payment processors, analytics providers, and customer support services. These service providers are only allowed to use your information to perform the services we have contracted them to provide and are required to protect your information.
  • Legal and regulatory authorities: We may share your information if we believe it is necessary to comply with a legal obligation, such as a court order or subpoena, or to protect the rights, property, or safety of PDF Voice Reader, our users, or others.
  • Business transfers: If PDF Voice Reader is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App before your information is transferred and becomes subject to a different privacy policy.
  • With your consent: We may share your information with third parties with your explicit consent.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which we collected it, including to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of information and the purpose for which it was collected. When we no longer need your information, we will delete it or anonymize it so that it can no longer be associated with you.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and correct your personal information. You can do this by logging into your account (if you have one) and updating your profile information, or by contacting us at liuchangduPDF9592@163.com.

6.2 Deletion

You may request the deletion of your personal information by contacting us at liuchangduPDF9592@163.com. We will respond to your request within a reasonable timeframe and will delete your information, subject to any legal or contractual obligations that require us to retain it.

6.3 Opting Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send, or by contacting us at liuchangduPDF9592@163.com. Even if you opt out of marketing communications, we may still send you non-marketing communications, such as those related to your account or the App.

6.4 Managing Permissions

You can manage the permissions you have granted to the App through your device settings. For example, you can disable location services, camera access, or photo library access at any time. Please note that disabling certain permissions may affect the functionality of the App.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Third-Party Links and Services

The App may contain links to third-party websites or services that are not owned or controlled by PDF Voice Reader. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before using their services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and sharing your information. If we make material changes to this Privacy Policy, we will notify you by email or through a prominent notice in the App before the changes take effect.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: liuchangduPDF9592@163.com

We will respond to your inquiry as soon as possible.